PRIVACY POLICY

What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password: computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How We Collect, Use, and Share Information.

Grand Market & Petroleum and Grand Wash collect personal information that customers voluntarily provide to us, including name, phone number, email address, vehicle or membership information, payment-related information, and messages submitted through our website, mobile app, in-person signup forms, QR-code forms, customer service communications, or SMS/text messaging opt-in forms.

We use this information to provide our services, manage customer accounts and memberships, process transactions, respond to customer inquiries, send service updates, provide promotional offers where permitted, improve our website and services, and communicate with customers who have requested or consented to receive communications from us.

How do we store, use, share, and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

SMS/Text Messaging Privacy

Grand Market & Petroleum and Grand Wash respect your privacy. We do not sell, rent, share, trade, or disclose end-user personal information, mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their marketing or promotional purposes.

SMS consent is used only to send text messages that the customer has requested or agreed to receive, including car wash offers, membership updates, service alerts, account notifications, customer support messages, and related business communications.

We may share customer information, including SMS opt-in records and consent data, only with subcontractors, vendors, or outsourced service providers who help us operate our business and provide services to our customers. These may include SMS messaging providers, customer communication platforms, payment processors, website hosting providers, mobile app providers, and customer support tools. These service providers may use the information only as necessary to provide services on our behalf and are not permitted to use it for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

Data Sharing

We may share personal information with trusted service providers only when necessary to operate our business, fulfill customer requests, process payments, deliver SMS or email communications, provide customer support, maintain our website or mobile app, or comply with legal obligations.

We do not share end-user information, phone numbers, SMS opt-in data, or SMS consent data with third parties or affiliates for marketing or promotional purposes.

How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

The following links explain how to access cookie settings in various browsers:

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

How can you withdraw their consent?

If you don’t want us to process your data anymore, please contact us at Info@grandmarketandwash.com or send us mail to: 3210 Buskirk Ave., Pleasant Hill, CA 94523.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and contact information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Info@grandmarketandwash.com or send us mail to: 3210 Buskirk Ave., Pleasant Hill, CA 94523.

PRIVACY POLICY

Why do we collect such personal information? We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

To comply with any applicable laws and regulations.

Why do we collect such personal information? We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

To comply with any applicable laws and regulations.

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes: